About Me
The heart and soul behind Phoenix CB Wellness.
Hi, I'm Carmen, registered nurse and the founder of Phoenix CB.
With over 30 years of NHS clinical experience, I've spent my career caring for people at their most vulnerable - from intensive care units and A&E departments to now helping clients look and feel their very best through advanced aesthetics and holistic wellness.
My Background
My career began in NHS nursing, where three decades in critical care taught me that exceptional patient outcomes require medical precision, genuine compassion, and attention to every detail. These values are the foundation of everything I do at Phoenix CB.
Registered General Nurse
Registered General Nurse (RGN) with The Nursing & Midwifery Council (NMC) active registration
Aesthetic Nursing Specialist
Member of the British Association of Cosmetic Nurses (BACN)
Medical Aesthetics Professional
Member of the British Medical Aesthetic Society (BMAS)
My Approach
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I believe truly exceptional care treats the whole person, not just isolated symptoms. Whether you're coming for Anti-Wrinkle injections, a therapeutic massage, or a relaxing facial, you'll receive the same standard of care I delivered throughout my NHS career:
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Medical-grade safety protocols
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Evidence-based treatments
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Honest, realistic expectations
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Personalised care tailored to you
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For prescription treatments (Anti-Wrinkle, Dermal Fillers), I work with a qualified independent prescriber registered with GMC, ensuring every step meets the highest medical standards.
Every treatment begins with a thorough consultation. I take time to understand your goals, health history, and concerns before recommending anything. No pressure, no rush - just genuine, expert care.
Your Safety, Always
Your safety is the cornerstone of every procedure at Phoenix CB. My practice operates under:
Full Professional Insurance
Policy providing comprehensive coverage
Regulatory Compliance
Strict adherence to NMC, BACN, and BMAS guidelines
Clinical Hygiene Standards
Hospital-grade infection control and sterile techniques
Continuous Training
Regular updates on latest safety protocols and techniques​
Risk Management
Vigilant assessment and monitoring protocols​
Ready to Begin Your Aesthetic Journey?
When you choose Phoenix CB, you're choosing 30 years of genuine clinical expertise - not just a weekend certification course. You'll always see the same practitioner who knows your history, your goals, and what works for you.
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Contact Phoenix CB today to schedule your personalised consultation and discover how clinical excellence meets compassionate care.